I've lived in my house for five years now. I do suspect I have someone here with me. The front bedroom has always been the coldest room in the house.

A little while back my three-year-old son said there was a scary man in the room. Now I have noticed in the evening I hear the floor creaking when no one is up stairs. Please could you tell me what it could be.

Tracy, New Milton

Dear Tracy, I feel the cold as I read your e-mail. For some reason I am drawn to next door. Can I ask you, is the noise as though a person is walking but may have a problem with their leg so it's not consistent?

For some reason I suspect you live in a detached house but the land feels like there has been more than one house there. Granddad has just been called out to me. And on that I have to say this - I have a handkerchief round my neck.

You must have been talking about moving but I also get the impression you can be quite stubborn. What I want to say is if you are upset or scared, which I feel you have been, both ask for your family from the spirit world to be present. An uncle seems to be around. As I always say, if a spirit can be in the house, so can your family, so invite them in. If you're scared, remember they love you and want you to be happy.