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Leak to affect 19,000 homes

5:59pm Friday 9th May 2008

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A LEAK on Winwick Road today could affect 19,000 homes across Warrington this weekend.

Experts from United Utilities say the 24" water main has been damaged and repair work will begin tomorrow, Saturday, morning.

The areas affected are Rixton, Blackbrook, Padgate, Orford, Cinnamon Brow, Woolston, Fearnhead, Bruche, Paddington, Birchwood, Hollins Green, Oakwood, Locking Stumps, Howley and the Manchester Road area.

United Utilities' Christian Ewen said: "We would like to reassure customers that we have identified the leak and are doing everything we can to ensure we carry out repairs as quickly and with as minimal disruption as possible.

"A contingency plan has been put in place before work begins should it become necessary to provide alternative water supplies to our customers.

"We have tankers on standby and bowsers which can be deployed to relevant areas."


Your Say YourThis Is Cheshire

BJ, Woolston says...
6:56pm Fri 9 May 08

is this the same main that has leaked before? If so, why has it gone again?
If not, why are the mains around the Winwick Rd area always in trouble?
Getting fed up with water cut offs!!

BJ, Woolston says...
6:56pm Fri 9 May 08

is this the same main that has leaked before? If so, why has it gone again?
If not, why are the mains around the Winwick Rd area always in trouble?
Getting fed up with water cut offs!!

BJ, Woolston says...
6:56pm Fri 9 May 08

is this the same main that has leaked before? If so, why has it gone again?
If not, why are the mains around the Winwick Rd area always in trouble?
Getting fed up with water cut offs!!

BJ, Woolston says...
6:56pm Fri 9 May 08

is this the same main that has leaked before? If so, why has it gone again?
If not, why are the mains around the Winwick Rd area always in trouble?
Getting fed up with water cut offs!!

Paul Thexton, Formerly Birchwood and Orford says...
8:06am Sat 10 May 08

United Utilities are the most incompetent utilities company I have ever had the mispleasure of dealing with.

When I moved to Runcorn I had to give them my details on 4 separate occasions over a period of several months before they set my account up properly to be able to take a DD from me, of course they still spelt my surname wrong meaning the DD instruction failed and I soon received a very politely worded letter from solicitors demanding payment.

It comes as no surprise to me that repairs previously undertaken by UU are in need of further repair, the repair done previously was probably a patch rather than replacing any length of pipe in order to 'cut costs' - it's all more examples of why utilities like water/gas should not be provided by private (driven by the need to make profit for shareholders) enterprise.

Paul Thexton, Formerly Birchwood and Orford says...
8:06am Sat 10 May 08

United Utilities are the most incompetent utilities company I have ever had the mispleasure of dealing with.

When I moved to Runcorn I had to give them my details on 4 separate occasions over a period of several months before they set my account up properly to be able to take a DD from me, of course they still spelt my surname wrong meaning the DD instruction failed and I soon received a very politely worded letter from solicitors demanding payment.

It comes as no surprise to me that repairs previously undertaken by UU are in need of further repair, the repair done previously was probably a patch rather than replacing any length of pipe in order to 'cut costs' - it's all more examples of why utilities like water/gas should not be provided by private (driven by the need to make profit for shareholders) enterprise.

Paul Thexton, Formerly Birchwood and Orford says...
8:06am Sat 10 May 08

United Utilities are the most incompetent utilities company I have ever had the mispleasure of dealing with.

When I moved to Runcorn I had to give them my details on 4 separate occasions over a period of several months before they set my account up properly to be able to take a DD from me, of course they still spelt my surname wrong meaning the DD instruction failed and I soon received a very politely worded letter from solicitors demanding payment.

It comes as no surprise to me that repairs previously undertaken by UU are in need of further repair, the repair done previously was probably a patch rather than replacing any length of pipe in order to 'cut costs' - it's all more examples of why utilities like water/gas should not be provided by private (driven by the need to make profit for shareholders) enterprise.

Paul Thexton, Formerly Birchwood and Orford says...
8:06am Sat 10 May 08

United Utilities are the most incompetent utilities company I have ever had the mispleasure of dealing with.

When I moved to Runcorn I had to give them my details on 4 separate occasions over a period of several months before they set my account up properly to be able to take a DD from me, of course they still spelt my surname wrong meaning the DD instruction failed and I soon received a very politely worded letter from solicitors demanding payment.

It comes as no surprise to me that repairs previously undertaken by UU are in need of further repair, the repair done previously was probably a patch rather than replacing any length of pipe in order to 'cut costs' - it's all more examples of why utilities like water/gas should not be provided by private (driven by the need to make profit for shareholders) enterprise.

Jim, Fearnhead says...
10:24am Sat 10 May 08

The last time this happened we were without a propoer supply for several days, and NO COMPENSATION. I pay my bill in full - why don't I receive a full service? UU profits jumped last year - to £560 M - because they were allowed to raise their water charges significantly to invest in their infrastructure.

I think somebody's taking the mickey here - they can't complain about the infrastructure they inherited AND post record profits AND leave 19,000 customers without water - yet again.

We're paying UK prices, not Russian prices. A British quality of service would be appreciated, United Utilities.

Jim, Fearnhead says...
10:24am Sat 10 May 08

The last time this happened we were without a propoer supply for several days, and NO COMPENSATION. I pay my bill in full - why don't I receive a full service? UU profits jumped last year - to £560 M - because they were allowed to raise their water charges significantly to invest in their infrastructure.

I think somebody's taking the mickey here - they can't complain about the infrastructure they inherited AND post record profits AND leave 19,000 customers without water - yet again.

We're paying UK prices, not Russian prices. A British quality of service would be appreciated, United Utilities.

Jim, Fearnhead says...
10:24am Sat 10 May 08

The last time this happened we were without a propoer supply for several days, and NO COMPENSATION. I pay my bill in full - why don't I receive a full service? UU profits jumped last year - to £560 M - because they were allowed to raise their water charges significantly to invest in their infrastructure.

I think somebody's taking the mickey here - they can't complain about the infrastructure they inherited AND post record profits AND leave 19,000 customers without water - yet again.

We're paying UK prices, not Russian prices. A British quality of service would be appreciated, United Utilities.

Jim, Fearnhead says...
10:24am Sat 10 May 08

The last time this happened we were without a propoer supply for several days, and NO COMPENSATION. I pay my bill in full - why don't I receive a full service? UU profits jumped last year - to £560 M - because they were allowed to raise their water charges significantly to invest in their infrastructure.

I think somebody's taking the mickey here - they can't complain about the infrastructure they inherited AND post record profits AND leave 19,000 customers without water - yet again.

We're paying UK prices, not Russian prices. A British quality of service would be appreciated, United Utilities.

Christian, Warrington says...
3:56pm Wed 14 May 08

Having read the previous comments with interest, I just wanted to clarify that as a press officer for United Utilities we ensured that the local media was informed that there may have been a potential issue over the weekend; thankfully there wasn't. This was due to the fact that our engineers worked around the clock all weekend to ensure that water supplies serving up to 19,000 homes across East Warrington were not affected. We had contingency plans in place including two large water tankers and bowsers should any issue arise. Maybe 100 households had low water pressure but the vast majority of people would not have noticed any problems.

Our engineers worked very hard and they should be commended. They went about their duties with the minimum of fuss and did everything possible to ensure any potential disruption was kept to an absolute minimum over what was a very hot weekend.

Christian, Warrington says...
3:56pm Wed 14 May 08

Having read the previous comments with interest, I just wanted to clarify that as a press officer for United Utilities we ensured that the local media was informed that there may have been a potential issue over the weekend; thankfully there wasn't. This was due to the fact that our engineers worked around the clock all weekend to ensure that water supplies serving up to 19,000 homes across East Warrington were not affected. We had contingency plans in place including two large water tankers and bowsers should any issue arise. Maybe 100 households had low water pressure but the vast majority of people would not have noticed any problems.

Our engineers worked very hard and they should be commended. They went about their duties with the minimum of fuss and did everything possible to ensure any potential disruption was kept to an absolute minimum over what was a very hot weekend.

Christian, Warrington says...
3:56pm Wed 14 May 08

Having read the previous comments with interest, I just wanted to clarify that as a press officer for United Utilities we ensured that the local media was informed that there may have been a potential issue over the weekend; thankfully there wasn't. This was due to the fact that our engineers worked around the clock all weekend to ensure that water supplies serving up to 19,000 homes across East Warrington were not affected. We had contingency plans in place including two large water tankers and bowsers should any issue arise. Maybe 100 households had low water pressure but the vast majority of people would not have noticed any problems.

Our engineers worked very hard and they should be commended. They went about their duties with the minimum of fuss and did everything possible to ensure any potential disruption was kept to an absolute minimum over what was a very hot weekend.

Christian, Warrington says...
3:56pm Wed 14 May 08

Having read the previous comments with interest, I just wanted to clarify that as a press officer for United Utilities we ensured that the local media was informed that there may have been a potential issue over the weekend; thankfully there wasn't. This was due to the fact that our engineers worked around the clock all weekend to ensure that water supplies serving up to 19,000 homes across East Warrington were not affected. We had contingency plans in place including two large water tankers and bowsers should any issue arise. Maybe 100 households had low water pressure but the vast majority of people would not have noticed any problems.

Our engineers worked very hard and they should be commended. They went about their duties with the minimum of fuss and did everything possible to ensure any potential disruption was kept to an absolute minimum over what was a very hot weekend.

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