A DEAF charity is calling on GPs in the town to speak more clearly when dealing with patients with hearing loss after research found 28 per cent of respondents had been unclear about their diagnosis during an appointment.

Action on Hearing Loss said patients blamed misunderstandings after doctors did not face them or speak clearly.

Paul Breckell, chief executive, said: “It’s disappointing that many people with hearing loss have difficulty understanding vital health advice because GPs aren’t meeting individual communication needs.

“Simple changes can provide a much better service for patients who are deaf or hard of hearing and help avoid unnecessary follow-up appointments or the risk of exacerbated poor health.”